Questions and Answers

We offer Australian-wide Standard Shipping for all our boxes at a flat rate shown at checkout. We also offer free delivery to local customers within 35km of Central Geelong, Victoria, including parts of the Surf Coast and Golden Plains shires.

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Please contact us at sales@lewislollies.com.au if you have any questions.

Our Boxes are packaged and shipped during the third week of the month. Depending on location, they will take approximately 2-8 days to arrive at your door.

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You will receive an email confirmation, including a tracking number, when your box has been shipped.

Our Boxes are packaged and shipped during the third week of each month. Please contact me through the live chat or via sales@lewislollies.com.au if you need a luxury gift certificate to be sent via express post, and we can organise this for you. I will calculate the additional shipping cost based on your location. This way, your loved one will be able to receive their gift certificate, which lets them know that their box will be sent on the third week of the month.

Please ensure that all addresses provided are correct. If a box has been sent to the wrong address, you will incur costs for repackaging and delivery.

If we have made an error when addressing the box, we will make arrangements for the box to be reshipped at no cost to you.

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Please contact us at sales@lewislollies.com.au if you have any questions.